Customer information

Delivery date, delivery restrictions
Delivery will be made no later than 14 working days (Monday to Friday, excluding public holidays) after the payment order has been issued to the transferring bank (in advance) or after conclusion of the contract (cash on delivery or purchase of invoice).
If there are delivery restrictions for a product, we will point this out to the product offer
 
Shipping:

Forwarding expenses are computed after the actual weight. The dispatch of the goods takes place then automatically after receipt of payment.
delivery in Europe and the world:
The dispatch into countries of the European Union takes place in principle only payment in advance. Forwarding expenses are computed after Zone 1*
or Zone 2*.

Zone 1 (EU):
Belgium, Bulgaria, Denmark (except Faroe Islands and Greenland), Estonia, Finland (excluding Åland), France (except overseas areas and departements), Greece (except Mount Athos), Great Britain (except Channel Islands), Ireland, Italy (except Livigno and Campione d'Italia), Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands (except non-European areas), Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain (except Canary Islands, Ceuta + Melilla), Czech Republic, Hungary, Cyprus / Republic (except the northern part)

Zone 2 (Europe excluding the EU):
Aland Islands (Finland), Andorra, Albania, Armenia, Azerbaijan, Mount Athos (GR), Bosnia-Herzegovina, Campione d'Italia (IT), Ceuta (E), Faroe Islands (DK), Georgia, Gibraltar (GB) Greenland (DK), Guernsey (GB), Iceland, Jersey (GB), Canary Islands (E), Kazakhstan, Kosovo (Serbian province), Croatia, Liechtenstein, Livigno (IT), Macedonia, Melilla (E), Moldova (Republic ), Montenegro (Republic of), Norway, Russian Federation, San Marino, Switzerland, Serbia (Republic of), Turkey, Ukraine, Vatican City, Belarus, Cyprus v Republic (northern part)

Zone 3 (World):
Egypt, Algeria, Bahrain, Iran, Iraq, Israel, Yemen, Jordan, Qatar, Kuwait, Lebanon, Libya, Morocco, Oman, Saudi Arabia, Syria, Tunisia, USA, United Arab Emirates

Zone 4 (rest of world):
All countries and areas that are not assigned to zones 1, 2 or 3.

Shipping area: Germany
DHL/DPD  

Weight from 0 - 9,99 Kilo: EUR 7,99
Weight from 10 - 19,99 Kilo: EUR 9,49 
Weight from 20 - 31,00 Kilo: EUR 16,49 

Shipping in role to 1.20 m + 1.50 EUR
Packets over 120 x 60 x 60 cm are as bulky ships plus. EUR 25,00

 

Shipping area: Europe Zone 1 
Weight from 0 - 4,99 Kilo: EUR 15,99
Weight from 5 - 9,99 Kilo: EUR 20,99
Weight from 10 - 19,99 Kilo: EUR 31,99
Weight from 20 Kilo to 31,5 Kilo: EUR 44,99  

Shipping area: Europe Zone 2
Weight from 0 - 4,99 Kilo: EUR 28,99 
Weight from 5 - 9,99 Kilo: EUR 34,99
Weight from 10 - 19,99 Kilo: EUR 48,99
Weight from 20 Kilo to 31,5 Kilo: EUR 55,99

Shipping area: World Zone 3
Gewicht ab 0 - 4,99 Kilo: EUR 34,99 
Gewicht ab 5 - 9,99 Kilo: EUR 48,99 
Gewicht ab 10 - 19,99 Kilo: EUR 68,99
Gewicht ab 20 Kilo bis 31,5 Kilo: EUR 95,99  

Shipping area: World Zone 4
Weight from 0 - 4,99 Kilo: EUR 42,99
Weight from 5 - 9,99 Kilo: EUR 58,99
Weight from 10 - 19,99 Kilo: EUR 94,99 
Weight from 20 Kilo to 31,5 Kilo: EUR 125,99 

Accepted forms of payment:
1. in advance The customer is obliged to pay the purchase price immediately after conclusion of the contract by bank transfer to the account of


Bank: NASPA
Bank code number: 510 500 15
Acct No.: 212 038 717
Int. Bank code: Swift-BIC: NASSDE55XXX
IBAN: DE68 5105 0015 0212 0387 17 
or
Bank: Volksbank Mainspitze
Bank code number: 508 629 03
Acct No.: 578 800
Int Bank code: GENODE51GIN
IBAN: DE93 5086 2903 0000 5788 00

to pay. When paying in advance, you will receive an email from us with the exact billing information. Therefore, please enter your e-mail address and / or your telephone number in the order form so that we can contact you. Please indicate your name and the order / invoice number in your transfer as purpose of use, so that we can assign your receipt of payment to the order.

2. via PayPal The customer is obliged to pay the purchase price after conclusion of contract immediately by PayPal on the e-mail address (order@kiessetz-und-schmidt.de) to us, he will be forwarded automatically after the order.